When evaluating remote health monitoring companies asking the right questions will help you choose a solution that aligns with your organization’s unique needs and goals. Remote health monitoring companies are not one-size-fits-all entities. The available services and support can vary significantly between vendors. It is possible though to find the one vendor that offers a distinct set of services and support to meet your organization’s goals.
This article explores the key factors to consider when assessing different remote patient monitoring companies and their offerings. We’ll break down distinctions in the hardware, software, and supplementary services often provided to help find the vendor that’s the best fit. Vendors take varied approaches to technology, support, and customer experience. By understanding specific capabilities and differentiators, you will be better equipped to make an informed decision to meet your organization’s goals.
The Growth of Remote Patient Monitoring
Remote health monitoring technology is growing in the healthcare landscape. Remote health monitoring companies offer solutions that can boost patient engagement and bridge the gap between patients and providers. A Mayo Clinic study of over 7,000 patients across 41 states found that patient engagement with remote patient monitoring tools reached 80%. Patient compliance with care plans among high-intensity RPM users exceeded 70%. Additionally, RPM access garnered a 90% satisfaction rate among 1,500 hospital patients.
These metrics underscore the ability of healthcare solutions to provide convenient, real-time insights into patient health while enhancing access to care. As remote monitoring continues to gain traction, healthcare organizations are in search of vendors that can deliver the functionality and support to drive successful remote patient engagement programs.
The Diversity of Remote Health Monitoring Companies
Remote patient monitoring addresses health conditions such as chronic diseases, mental health, pregnancy care, acute care, and post-surgical recovery. Remote health monitoring companies must be able to deliver dynamic technology to meet the diverse needs of patients and healthcare providers. RPM companies can range from startups focusing on wearable devices and mobile apps to established healthcare giants that run RPM programs internally.
Devices and Software Providers
Some remote patient monitoring companies offer FDA-cleared remote monitoring devices, while some solely provide software solutions. Others may develop and manufacture remote patient monitoring devices and proprietary software solutions. These companies often collaborate with healthcare providers to integrate their technology into existing healthcare systems.
Still others offer hardware, software, fulfillment, and patient and client support services. Below is a breakdown of the different approaches these companies take. The following sections explain the differences in what remote health monitoring companies may provide in terms of hardware, software, and services.
Comprehensive Solution Providers
Some remote health monitoring companies offer remote patient monitoring devices. Some third-party vendors provide RPM devices and software solutions. This approach allows for more flexibility and scalability as some healthcare providers may need a remote patient monitoring dashboard, while others may already have one.
Tenovi: Comprehensive Solutions
The Tenovi team specializes in providing automation solutions tailored to the unique requirements of chronic care management companies, telehealth providers, and remote patient monitoring software and services providers. Tenovi offers over 40 cellular-connected RPM devices and data aggregation and fulfillment and automation solutions accessible via APIs.
Hardware for Remote Health Monitoring Companies
Tenovi provides a wide range of FDA-cleared remote patient monitoring devices to monitor various health parameters. Tenovi’s device portfolio is extensive and adaptable, from blood pressure monitors to peak flow meters.
- Large selection, with over 40 devices with new devices added quarterly.
- Devices support many programs, including weight management, hypertension, COPD, CHF, and respiratory conditions.
- Tenovi’s Cellular Gateway connects multiple devices for automatic data transfer.
- Easy to understand third-party tested red/green light improves adherence and alerts to non-adherence.
- Tenovi offers devices from world-class partners like Nonin, OMRON, Trividia Health, A&D Medical and Welch Allyn.
- White labeling and customized solutions are available.
- Over-the-air updates ensure the latest RPM device features and improvements.
Software for Remote Health Monitoring Companies
Tenovi seamlessly integrates with care management services and healthcare providers’ existing systems, facilitating patient data collection, analysis, and interpretation. Tenovi also offers:
- Billing dashboards complete with adherence reports.
- Chronic care management-based billing.
- Easy API and Webhook integration.
- Modifiable alerts and notifications.
- Security measures for patient de-identification.
- Data aggregation capabilities.
- Weekly software/UX enhancements.
Technical Support for Remote Health Monitoring Companies
Tenovi is committed to providing unparalleled fulfillment and technical support services. Tenovi understands that successful remote health monitoring requires more than devices and software. They offer ongoing support to ensure that healthcare providers and patients have the guidance and resources they need to maximize the benefits of remote monitoring.
- Bulk or drop shipping option.
- Blood glucose monitoring automatic replenishment options.
- Provisioned devices pre-shipment.
- Speed to order shipping: 2-4 days for orders.
- Partner-facing device management dashboard.
- Scalable partner options.
Remote Health Monitoring Companies & Customer Experience
Tenovi takes a personalized approach to meet the unique needs of its clients. Whether you are a chronic care management company, a telehealth provider, or a remote patient monitoring software or services company, Tenovi will work with you to create a tailored solution that aligns with your healthcare partner’s goals and objectives.
- Response times are addressed in 1-2 business hours.
- All calls are handled in-house (in either CA or NH).
- HIPAA-compliant support.
- Resolution data tracking.
- Client and customer support, including onboarding through videos and a live support team.
- Support updates based on client feedback.
Key Points: Understanding Remote Health Monitoring Companies
Remote health monitoring companies are vital in the modern healthcare landscape. Many offer diverse services, ranging from monitoring devices to comprehensive software platforms, and they engage with healthcare providers in various ways. Tenovi, as an industry leader, stands out due to its holistic approach, providing devices, software, technical support, and fulfillment services to ensure the success of chronic care management, telehealth, and remote patient monitoring companies. As the healthcare industry evolves, companies like Tenovi will remain at the forefront, driving innovation and improving patient care through remote health monitoring.
Whether your healthcare partners are interested in adopting remote patient monitoring to increase patient engagement, create a more efficient workflow, or increase revenue, Tenovi can help you find the best remote patient monitoring solution. You can book a free demo today.
